CONTACT US

We are always delighted to hear from our customers. If you have any questions or feedback, please contact us:

e: lucie@thesilklady.com
or call directly
t: +27 (0) 83 443 2254

11 Poplar Way
Pinelands
Cape Town, South Africa
7405

Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges is R78,00. If order is over R1500,00 the delivery is free of charge.

Delivery takes 1 working day in Cape Town area, 2-3 working days in the rest of the country.

After an order is placed we get a notification immediately and the order is processed immediately. If the order is placed by noon then it will leave the same day, if it is placed after noon, the order will be sent the morning after. Client gets notification of the payment acceptance and the tracking number from the couriers. We use Fastway and The Courier Guy.

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